Support

How do I save a mix?

Arrange your orbs on the canvas, then tap the save icon (💾) in the top-right corner. Give your mix a name and it will be stored in Mix Memory. Saved mixes stay on your device only (local storage).

Does Drift work offline?

Yes. All 12 ambient sounds are bundled with the app during installation. No streaming. No internet required. Your phone can be in airplane mode.

What's the difference between Free and Lifetime?

Free Forever: 5 sounds (Rain, Wind, Fire, Waves, Thunder), spatial mixing, 15min & 30min sessions.

Lifetime ($4.99): All 7 premium sounds (Night, Fan, Apartment, Restaurant, Train, Voice 1, Voice 2), extended durations (60min, 90min, 2hr, ∞), heartbeat visual modes, double-tap mute, recent mixes, audio previews. Plus every new sound orb we ever release — free.

What are Heartbeat Visual Modes?

Heartbeat visual modes (Minimal, Immersive, Leaves) are part of Lifetime Access. They display calming visual rhythms that pulse with your mix. The heartbeat gradually slows during your session, mimicking falling asleep.

Can I sync my mixes across devices?

No. Drift is designed to be 100% local-only. Your saved mixes stay on your device and never leave it. This ensures complete privacy and offline functionality. Use iCloud Backup to protect your device data.

Does Drift track my usage?

Current version (v1.1.1):Zero analytics. Zero telemetry. Zero data collection. We don't know which sounds you use or how often you open the app.

Coming in v1.5: Optional anonymous analytics (disabled by default). You'll be asked on first launch after the update. Read our privacy policy.

Why is my battery draining?

Drift uses audio playback which consumes battery. To extend battery life: (1) Use OLED black mode, (2) Lower screen brightness, (3) Close other apps, (4) Use wired headphones instead of Bluetooth. Consider charging your device overnight while using Drift.

Can I use Drift with AirPods?

Yes. Drift works with any Bluetooth headphones, wired headphones, or your device's built-in speakers. Spatial audio positioning is optimized for stereo output.

How do I delete a saved mix?

Tap Mix Memory (💾), swipe left on any saved mix, and tap Delete. This action cannot be undone.

Do you offer refunds?

Refunds are handled by Apple, not Ekoche Studios. Contact App Store support within 90 days of purchase. Open the App Store → tap your profile → Purchase History → find Drift → Report a Problem.

What iOS version do I need?

Drift requires iOS 17.0 or later. Check your iOS version: Settings → General → About → Software Version.

Can I use Drift on iPad?

Yes. Drift is a Universal app and works on both iPhone and iPad. The canvas scales to fill your screen.

What does "Founding Member" mean?

When you unlock Lifetime Access ($4.99), you become a Founding Member. This means you get every new sound orb we ever release — free, forever. As Drift grows, your collection grows with it. No subscriptions. No surprise charges. See our roadmap to learn what's coming.

The app crashed. What should I do?

Force quit Drift (swipe up from home indicator), restart your device, and try again. If crashes persist, email info@ekoche.com with your iOS version and device model.